Shipping policy

Shipping Policy

1. Delivery Areas
Vidhi.store currently offers delivery services to [list specific cities or areas]. We are continually expanding our delivery zones, so please check back for updates on new service areas.

2. Delivery Fees
2.1 Delivery charges may vary based on location and order amount.
2.2 Orders above [specify amount, e.g., $50] qualify for free delivery. Orders below this amount may incur a flat delivery fee, which will be displayed at checkout.
2.3 Vidhi.store reserves the right to adjust delivery fees as needed and will display these charges at the time of order placement.

3. Delivery Times
3.1 Vidhi.store provides both standard and express delivery options.
3.2 Standard delivery typically occurs within [specify timeframe, e.g., 24-48 hours] of order confirmation, while express delivery is available for orders placed before [cut-off time, e.g., 12 PM] for same-day delivery (where applicable).
3.3 Delivery times may vary due to factors like weather, holidays, and high-demand periods. Vidhi.store will make every effort to inform you of any delays.

4. Delivery Process
4.1 You will receive a confirmation email and/or SMS once your order is out for delivery, along with an estimated delivery window.
4.2 Vidhi.store requires someone to be present at the delivery address to receive the order. If no one is available, please notify us in advance to reschedule, or the delivery may be subject to additional fees.
4.3 For security purposes, customers may be asked to provide ID verification upon delivery.

5. Order Tracking
Vidhi.store provides real-time order tracking through your account dashboard or a tracking link sent via SMS or email. Use this feature to stay updated on your order status.

6. Failed Deliveries
6.1 In case of a failed delivery due to an incorrect address, inability to reach the customer, or unavailability, Vidhi.store reserves the right to reschedule or cancel the order. Additional fees may apply for redelivery attempts.
6.2 Refunds or replacements for failed deliveries are subject to our Terms and Conditions and may not apply to perishable items.

7. Issues and Inquiries
If you experience any issues with your delivery, please reach out to our Customer Service team at support@vidhi.store within 24 hours of the scheduled delivery time.

Contact Us
If you have any questions regarding our shipping policy, feel free to contact us at support@vidhi.store or [customer service number].

This policy is designed to clearly communicate Vidhi.store's delivery practices and manage customer expectations on fees, timing, and tracking.